Name: Adele
Blog: adelesmith.co.uk
Industry: Fashion Retail
Job Title: Sales Assistant and Visual
Merchandiser
Brief Description
Working as a sales assistant, daily tasks
include exceptional customer service (we have the best in town!), replenishment
of stock, planning for upcoming launches and working with a great team. It is
never as easy as it looks and there is so much that goes on behind the scenes
to make the customers experience the best possible.
An average day consists of…
The day can start as early as 6am or as late as
1pm. If you start before the shop opens you have to count the money into the
tills, tidy the shop floor and put out stock if required. When the shop is
open, it is focused on the customers always. You end up running about like a
headless chicken to find exactly what they’re after. I’m
personally in charge of windows so I will normally update a couple of items in
the windows to reflect best sellers and what the company wants to show off.
Every day is completely different which is reflected on the team you’re working with and the day very much
depends on the customers you get through the door!
Career Progression
In all honesty you need to be enthusiastic and
keep every day. You need to be food at what you do and voice to your manager
that you want to progress. It is really all down to experience.
Qualifications/Experience Needed
Some experience in retail or customer service
roles are required. If you are starting out you need to be very passionate when
applying for the role. Absolutely no qualifications are needed.
Best Tip To Crack The Industry
Always be passionate, particularly when applying
for the job and at your interview. Also I’ve found that being very customer focused has landed me several
jobs.
Best Thing About My Job
I do the windows for a top 10 store in the
country and when they turn out amazing, it’s the best feeling in the world! I also love it when a customer has
had a good experience and returns to the store.
Worst Thing About My Job
When the shop is quiet and there’s not a lot to do! Also starting at 6am (it’s ok though because Starbucks opens at 5am
to give me breakfast!) or when we have launch nights and have to stay as late
as 3am.
I really enjoyed reading this. Being in charge of window displays must be very stressful at times, but also very creative and rewarding. It sounds like Adele really enjoys her job, yay!
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