Inform. Inspire. Innovate

Friday, 20 March 2015

Etiqutte we expect at @LDNmeetup


I know this post is going to be a controversial one but it’s one that we feel is important to write having organised our first event and with more than one a month planned for the rest of the year. This post isn’t about anyone in particular just general things we noticed and what we expect from future ones.

We’ve been really upset by some people’s behaviour and attitude so we thought rather it carrying on, we should just openly say what we expect from people coming to our events and what we will and won’t stand for. It’s a two way street, we spend time, money and effort organising these events. We don’t make any money from these events and genuinely do it for you all to have fun, meet each other and learn new things so a bit of appreciation for our efforts goes a long way.  

I don’t want this to turn into a massively negative post because on the whole, you guys are amazing and everyone is lovely but at least by writing this, everyone will be on the same page and if you don’t like what we stand for at our events, please don’t RSVP.

Before the event


  • Please appreciate that we all have full time jobs and may not reply to tweets and emails straight away. We try our best to get back to you as soon as possible though.
  • Sending rude tweets like ‘where’s my invite.’ will not get you anywhere. If you haven’t received an invite, it’s probably because either your contact details have been entered into the database incorrectly or not entered at all. Contacting us to say, ‘I love the sound of the event but didn’t receive an invite, is there any spaces left’ is much nicer than ‘why have I not got an invite’. It’s just manners. If you received both messages, which one would you be most likely to reply to?
  • When everyone is tweeting about the event via the hashtag, please make everyone feel welcome. Our events are open to all bloggers, veterans and newbies, young and older bloggers etc. Everyone is equal and everyone is welcome at our events and I detest seeing tweets suggesting otherwise.
  • If you RSVP to the event and can no longer make it, please let us know. Not turning up on the day is firstly frustrating because we always have a waiting list of people that want to come and also an inconvenience for things like ice breaker groups, left over goody bags etc.


During the event


  • This is one I actually hate even having to type because I cannot physically believe we had an issue with this at our last event... PLEASE do not take things from our brands without asking. I would have thought it was obvious when a brand brings products to show and test that they are not to take home without permission but unfortunately someone at our last event bloggers decided to take things from the brand even though every single person was generously gifted TWO full size products after the event and they’re not cheap products. I was massively upset and embarrassed by this and genuinely will not tolerate it – it’s stealing.
  • At our events, we love to see people mingle and get to know each other. I know it’s easy to stick in groups with people you immediately bond with but we would love to see people interacting with everyone. If anyone looks a little lost of left out, include them!
  • Things don’t always go to plan and it’s not always our fault! As most of you know at our last event the venue let us in 1.5 hours later than they were meant to so we had about 20 minutes between getting in the venue and people arriving, obviously we were running around like headless chickens but we did as best we could to make sure no one really noticed! Thank you SO much to the bloggers that saw us struggling and asked if they could help out – Philippa we’re looking at you!
  • Take lots of photos!! I know this is one we all as bloggers mean to do but most of us (like me!) completely forget.
  • Requesting items to review; if there is a brand at our events offering everyone the opportunity to review one of their products, please only sign up if you’re genuinely interested. At our last event, almost everyone signed up to receive products, that’s 47 people who requested two products each with the value of approx £40 altogether including postage. I’ve only seen a handful of reviews which to be honest, I’m really upset by. That’s nearly £2000 worth of products given out because people have requested them. No one can use the excuse of not having a product they liked because everyone got to choose specific products from the entire range after sampling them all at the event. This has really put us off gifting anything at future events because we feel so bad on the brands involved.
  • A lot of people just took their two goody bags from us at the event and left without saying thank you or bye. Yes okay we did get a lot of tweets to say thanks but it's just a lot more polite to say it to our face before you leave the event. Thanks to the people who waited around for the madness to stop to say goodbye properly. 


After the event


  • After the event we sent an anonymous feedback form, we would really appreciate it if people fill it out just so we know what everyone did/didn’t like to make sure the next events are better!
  • If you love something in the goody bag, tell the brand! Most brands are on twitter and insta so there’s no excuse to not let them know.
  • We really don’t appreciate people complaining about what they got in their goody bag. Everyone was lucky enough to receive TWO goody bags full of products at our event and yes some brands couldn’t afford to give 50 items of everything, particularly the most expensive products so they were spread out across everyone. It takes hours of emailing and phone calls to get so much stuff for goody bags so please appreciate what you do have rather than complain that someone got more than you.
  • Contacting brands after the event – for those of you who didn’t come to the event emailing the brands who gifted items to say ‘I couldn’t make it to the event but Lauren said I could email you to ask for the gifted items to be posted to me’. No. Just no. Do not do it. It’s rude, cheeky and has consequently made me look bad to the brands and damaged that relationship. It honestly surprises me that anyone would even think of doing this just to get free things but they have told me about it, and I know who it is.
  • Obviously we don’t expect everyone to review every single product in their goody bag by any means, but if you've won a raffle prize, particularly an expensive one, we do expect to see at least a thank you tweet, insta post, review post – something! Some people had items at our event worth over £50 and the brands have been really upset not to even receive a thank you or any exposure for their brand. Not only does it upset the brands but it also affects the relationship that we have worked hard to build up. If they feel that we did not give the exposure that they thought they would get, they are less likely to work with us in future events. This is exactly what has happened after our last event and is such a shame because we had some really great brands involved with raffle prizes worth over £700 altogether! Thank you to those of you that have thanked the brands for their generosity, it definitely hasn't gone unnoticed. 


All in all, most of the brands involved in our last event were really disappointed with the lack of exposure from everything gifted and donated. Unfortunately, because of all these brand issues and bloggers in general so obsessed with freebies, this is why the next few events we have organised won’t have any raffle or goody bags. I know some people said in the feedback from our last event they wouldn’t come to a future event if there wasn’t goody bags and free products, which is fine. We put on these events for you guys to have fun and meet each other, blogging to us isn’t about the free stuff, it’s just an added benefit for people that appreciate it.

We will be looking at doing goody bags and a raffle at a future events, we just need to take some time and think about how not to be in the position we’re in now, and how to filter out the people that genuinely want to come to our events to mingle, have fun and give the brands the exposure they deserve for gifting products and the people who are just coming for the freebies – because that’s NOT what we’re about.

Thank you to all the people that are always supportive, friendly and appreciative. It is noted and these people will get priority at our future events. I’m sorry we even had to write this post, but issues need to be addressed before we launch into the next 85384 events. Without sounding too blunt, if you’re not willing to adhere to a bit of appreciation and respect for us and the brands involved in our events, please don’t come in the future.


@LDNmeetup


Love Lauren xx
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32 comments

  1. Wow, everything you posted about that people have done is RIDICULOUS! I cannot even imagine. But then, I've never been into blogging for that kind of thing. I looooove going to meetups and making new friends and anything else really is a bonus. I'm angry that people would take advantage of you guys like that. Hopefully I will be able to make it to one of your events soon!

    Aisling | aisybee.

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    1. Thanks for everything you said! I was really worried about posting it because I knew it would annoy those people who behaved badly but I'd rather them not come to future events to be honest so I decided not to care!! Really hope you can make it to a future one, it was so great to meet you at Jasmin's xxx

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  2. My god I couldn't believe I was reading some of this stuff!

    I don't think you said anything that wasn't true - sounds like you guys went to a lot of effort and I'm sure the majority of people really appreciated it.

    I can't believe some people wouldn't come to a future event if there was no free stuff..I thought one of the main points of blogging was to meet other like minded people, not just to collect freebies! It's really sad that people feel like that. I'm sure this is only a small minority of the blogging community though, I've met some lovely bloggers since I started (without freebies being involved)and hope to meet more!

    Well done on writing this post - I think it's better to be honest and hopefully it will stop things like these happening again!

    Gabby www.whatshebuys.co.uk

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    1. Thanks lovely. It has definitely put us off doing goody bags or any type of free things any more! We organise the events to have fun and make friends so we prefer people attending to want the same! xxx

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  3. I think this post is fine! It's basic manners and you guys do work so hard to offer events!
    I can't believe some of the things people think is okay to do!

    I'm glad it hasn't put you off as I'm totally looking forward to coming to a meet up soon!
    Becca
    www.QueenBeeBecca.com

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    1. Thanks! You had better make it to one soon! ;-) xx

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  4. I'm sad there's no "like" button for blogs! I'm so sorry that people were so ungrateful and that you've suffered as a result. I for one can't wait to attend some of your events (woohoo chocolate!) and you can be sure that I am super excited to be able to offer exposure to a fun brand AND meet some lovely chocoholic new friends!

    www.roisi.co.uk

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    1. Thanks lovely! So excited to meet you at chocolate making, it'll be a really good day! I'm glad there's some people out there that are really appreciative! xx

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  5. I'm so sorry that you felt the need to have to write this post - the behaviour in some of the points you outlined is disgusting, and the lure of free products seems to have brought out people's true colours. Even though courteous behaviour is generally common sense?? If they were the ones going to all the trouble to organise an event, I'm sure they'd want to be acknowledged and thanked for it.

    I honestly cannot wait to attend one of your events, and I'm saddened that people have taken them for granted and then have the cheek to make you look unprofessional afterwards. You go above and beyond for us and ahhh I'm so sorry that this has happened to you :(((

    little miss fii || Fii x

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    1. Thanks so much for your lovely comments! It makes everything worthwhile when people appreciate the hard work and hours that go into organising events! Looking forward to seeing you at one of them soon! xx

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  6. I cant believe how some of the bloggers acted! To me blogging is not about "freebies" i would love to go to a blogger meet up just to meet some of the bloggers face to face. I live near Manchester so London is not an option for me :( Surely the bloggers who acted this way would think this would reflect on you?! Sorry to hear all of this x
    Emma | Emmys Blog

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    1. I know! It was so upsetting to be honest. I felt like it was important to write this so people know that we won't stand for that! Just need to think of ways to overcome it next time! xx

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  7. My first meet was the one you girls did at the end of Jan. I was shocked to hear about the stealing that happened, just damn right rude.
    I was also shocked at the amount of products that were gifted by brands involved and felt like I hadn't done anything to get such freebies! I will be posting a Moogoo review soon, I wanted to test it for a month or so so I can give an honest review.
    I really appreciate the effort you girls went to for the last event and met some lovely people. Here's to many more! :)

    Gem x
    amilliongingerisms.wordpress.com

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    1. Thanks lovely! I know there were people who were really appreciative of their goody bag and they make it worthwhile! xx

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  8. This post makes me very sad!
    I'm so sorry that you needed to address these unacceptable issues!
    I'm thankful for brands following me, let alone gifting me.
    Events are for learning tips and tricks, making friends, interacting with brands and getting yourself noticed! Not for 'freebies'
    I hope your next events are better sweets. Hope to attend one in the future :)

    Bex x

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  9. I have attended two blogging events in Exeter during my time blogging and reading your post makes me very sad and frustrated at the lack of respect some people can have. Good grief, basic manners and social etiquette cost nothing. I am so sorry you experienced all these things, especially after all the hard work you both put into the event. I hope these people take a long hard look at themselves and feel ashamed. xx

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    1. I'm glad you agree!! Sad thing is, I bet they aren't ashamed, they just genuinely don't care! We don't want to never work with brands again because it's so much fun finding new unique brands at events but we just need to work out how to avoid this happening again! xx

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  10. As I’ve known about this for a while from talking to you and the girls, I’m not super-shocked by some of the things you’ve said; but it still upsets me to see how people can be so careless and not realise the hard work and dedication the three of you put into the event. It really was a brilliant experience and I can’t wait for more fab memories! PS my review of my Dusty Girls lipstick will be up in a ‘What’s In My Handbag’ post v. soon!

    Jess, makingitupblog.com

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    1. Haha you've probably heard more of my ranting about it than most people! Can't wait to see you soon xxx

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  11. Yeah very true, everything that people have done is just absurd. I can’t imagine people do such things. You know I have a team of 12 people and they all are really supportive and friendly. My company is organizing corporate events this month, so I want some ideas how we should prepare for the event?

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  12. Ohh no! It's sad that you've actually felt so annoyed and frustrated by this that this blog post has even had to happen!! I'm in the process of organising a blog event with a fellow blogger at the minute and I have to admit this is something I'm slightly concerned about. We've done our best to "vet" the bloggers that we have invited and checked that follow up blog posts and communication with both the brands and other bloggers has been positive but it's not always easy to determine what people are actually like!!

    Stealing? That's just beyond the realms of common decency!! It's shocking that people can act in such a way when you've gone to the time and effort it's taken to organise an event. Sometimes people do get drawn in by the event itself and forget to thank the organisers - this can be fixed with a simple tweet or email the following day but I agree it's so much nicer to be thanked face to face!!

    I hope this hasn't put you off organising future events, it's such a rewarding experience that it shouldn't be ruined by the select few who don't know how to behave!! I could rant on about this for hours but I won't - I'll probably bore anyone reading!!

    Just remember the positives that have come out from organising the events and the blogging itself :) xxx

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    1. Thanks lovely! I know it's so hard to think of ways to overcome things like this happening. Even people I didn't think we would have an issue with, we did. I just find it really rude that people wouldn't even thank brands when they're being gifted such expensive items!

      Really hope everything goes well with your event - you'll have to let me know! xxx

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    1. I know, I definitely should have been in a position where I had to write this but anger was building and you know how it is! ;-)
      Can't wait to see you on Friday xxxxxx

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  14. Wow! Seems as though there are some genuinely selfish people out there if you felt the need to write this post .. I haven't been to one of these events (as much as I'd like to) but I definitely wouldn't see it as some kind of freebie 'take what I like' event ... I'd be happy enough to see some friendly faces :) xx

    Http://www.itsalwaysdarkestbeforethedawn1.blogspot.co.uk

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    1. Thanks lovely! You should try and make it to one of ours one day!! I'm glad not all bloggers are like this haha xxx

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  15. Wow... I really didn't realise people would behave like this at blogger events! Myself and Lorna (commented before me!) are organising a blogger event and your post has helped me rethink a few things we had planned just incase for some reason we have any issues.. fingers crossed we won need to worry but it has been a concern of ours about people not blogging about their prizes from our raffle! I hope your experiences don't put you off doing future events.. us bloggers should be in it together and helping each other out.. not making issues for one another!!! Much love!!!

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    1. Thanks lovely, it definitely hasn't put me off but we're coming up with ways to avoiding being in this situation again. It's hard when the brand is asking why there's no reviews but I can't ask people to write them!

      Wishing you and Lorna all the best for you event! We'll have to meet up and share ideas one day!! xxx

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  16. Some people are so rude it's not very nice. I can imagine how hard you worked for it all and to have people throw it back in your face isn't nice. I'm sure there were many other people who loved it. I hope your next one is even more successful Lauren!
    Estelle x - Let Me Go Xo

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  17. I've never been to any blogging events but this post was still good to read, to be honest I can't believe that people would act in such a rude way! I'd much rather mingle with people than go for the freebies :)
    www.natashaparisblog.co.uk

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  18. Just come across this Lauren as I'm just writing up a post and will be linking to your events! This is absurd and crazy the way some people behave, a lot of time and event goes into planning events and building relationships with brands.

    Hanh x | hanhabelle


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